Refund Policy

Refund Policy
  • All cancellations more than 48 hours prior to flight will attract a 20% cancellation fee.
  • All cancellation within 24-48 hours of the flight will attract a 50% cancellation fee.
  • No refund will be made if a flight is cancelled on the day of the flight.
  • No refund will be made if passengers do not present for boarding.
  • A flight may be postponed without cancellation charges if it is requested more than 72 hours prior to flight.
  • Refund for cancellation of compassionate grounds will be at the discretion of Northern Territory Air Services.
  • If a flight has to be cancelled due to adverse weather conditions or technical issues Northern Territory Air Services will refund the amount in full or offer an alternative flight at no extra cost.